The Community House Program Policies
HOW TO REGISTER
Register for Community House programs in person, over the phone or online. Payment is required at the time of registration.
Questions? Email us at info@communityhouse.org, or call us at 978-468-4818 x10 Visa, MC, AmEx, Discover & Checks accepted. Make checks payable to “The Community House”. There will be an additional $25 fee for checks returned by the bank.
REFUND POLICY
All program fees are non-refundable. Consideration of a refund will be given to cancellations where 2 weeks or more notice are provided.
PROGRAM CANCELLATION
The Community House may need to cancel a program due to low enrollment. In this event, you will be notified of the cancellation and be given a full refund. The Community House reserves the right to reschedule a program.
INCLEMENT WEATHER
All programs (day and evening) will be canceled when the H/W Regional Schools are closed. Information on cancellations will be recorded on The Community House’s voicemail 978-468-4818 x10 and on our website’s home page.
PROGRAM MAKE UP
The Community House will make all attempts to reschedule a program that has been canceled due to inclement weather or instructor absence. The Community House is not responsible for programs missed due to the absence of a participant.
PHOTOGRAPH & VIDEOTAPE POLICY
Periodically, The Community House photographs/videotapes program participants for promotional purposes. Unless a participant or guardian informs us of their desire not to be photographed, The Community House will use the photographs/videotapes for its promotional purposes.
Stage 284 Production & Program Policies
Stage 284 policies are the same as above, unless otherwise noted.
HOW TO BUY TICKETS
You can purchase tickets for Stage 284 shows at app.arts-people.com/index.php?ticketing=tch or call 978-468-4818 x10.
REFUND POLICY
All program fees, cast fees and ticket purchases are non-refundable. Consideration of a refund will be given to cancellations where 2 weeks or more notice are provided. Patrons can contact Katie Clarke-Robertson at katie@communityhouse.org with any questions.
TICKET EXCHANGE POLICY
To exchange a performance ticket for a different date and time, contact martha@communityhouse.org.
PROGRAM CANCELLATION
Stage 284 at The Community House may need to cancel a program due to low enrollment. In this event, you will be notified of the cancellation and be given a full refund. Stage 284 at The Community House reserves the right to reschedule a program.